Parent Handbook

Columbia Children’s Center is a family-owned and operated preschool and child care center that has proudly served families in our community since 1992. Owned by the Chenoweth family, our center is committed to providing a warm, nurturing, and high-quality early learning environment where children can grow, explore, and thrive.

We offer care and education for children ages 18 months to 5 years through our Young Toddler, Early Years, Preschool, and Transitional Kindergarten (TK) programs.

Columbia Children’s Center is licensed by the State of California and is authorized to care for up to 82 children. Our Community Care Licensing Facility Number is 421711657.

We are honored to partner with families during these important early years and look forward to being a part of your child’s learning journey.

This Parent Handbook is designed to provide you with important information about Columbia Children’s Center, including our policies, procedures, and program expectations.

Please take time to read this handbook carefully and keep it as a reference throughout your child’s enrollment. The policies outlined here are intended to help ensure the safe, smooth, and effective operation of our program and to foster a clear understanding of the partnership between our center and your family.

If you have any questions about the information in this handbook, please do not hesitate to contact us. We are always happy to provide clarification.

Equal Opportunity Admission

Columbia Children’s Center welcomes children and families of all backgrounds. We do not discriminate on the basis of race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, or disability.

Enrollment is offered based on program availability and the center’s ability to meet each child’s needs. Prior to enrollment, families will meet with the Director to discuss their child’s developmental needs and determine the most appropriate program placement.

Trial Enrollment Period

The first six weeks of enrollment are considered a trial period for both the family and the center. This time allows us to assess your child’s adjustment to the program and ensure that our environment is a good fit.

If, at any time during or after this period, we determine that we are unable to meet your child’s needs or maintain a safe and positive experience for all children, enrollment may be discontinued.

Required Enrollment Forms

All required enrollment forms must be completed and submitted before your child’s first day of attendance.

The only exception is the Physician’s Report, which may be submitted within 30 days of enrollment, as permitted by California licensing regulations. A current immunization record must be provided before your child may attend.

All child records are kept confidential and are only shared as required by law, including with representatives of the California Department of Social Services during licensing inspections.

Immunization Requirements

California law requires that all children enrolled in child care centers have documentation of required immunizations or a valid medical exemption.

Proof of immunization must be provided prior to your child’s first day of attendance. Families are responsible for complying with any future immunization requirements established by the State of California.

Pre-Enrollment Visits

We encourage families to schedule a visit prior to their child’s first day. Spending time in the classroom and meeting teachers can help children become familiar with their new environment and make the transition smoother.

Helping Your Child Adjust

Starting child care is a major milestone, and each child adjusts at their own pace. Our teachers are experienced in supporting children through this transition and will work closely with you to help your child feel safe and secure.

To support a positive adjustment:

• Speak positively about school and your child’s teachers.
• Establish a consistent drop-off routine.
• Keep goodbyes brief, calm, and confident.
• Allow your child time to share their experiences in their own way.
• Trust that some tears at drop-off are normal and usually short-lived.

If your child is having difficulty adjusting, we will partner with you to develop strategies that support a successful transition.

Hours of Operation

Columbia Children’s Center is open year-round, Monday through Friday, from 7:00 a.m. to 5:30 p.m.

Our Staff

Under the direction of Scott Chenoweth, our team of dedicated educators is selected for their experience, qualifications, and genuine passion for working with young children.

All staff members meet or exceed California licensing requirements, including:

• Criminal background checks
• Fingerprinting and FBI clearance
• Required health screenings and immunizations
• Pediatric CPR and First Aid certification for designated staff

Our teachers also participate in ongoing professional development to stay current with best practices in early childhood education.

Philosophy and Goals of Columbia Children’s Center

At Columbia Children’s Center, we believe every child deserves a safe, nurturing, and engaging environment where they feel secure, valued, and respected. Our goal is to provide a foundation that supports each child’s growth and helps them develop confidence, independence, and a lifelong love of learning.

We recognize that every child is unique and develops at their own pace. We respect and celebrate individual differences, including developmental abilities, learning styles, family backgrounds, cultures, and traditions. We are committed to providing all children with equal opportunities to learn, grow, and succeed.

We believe children develop a positive self-image when they are treated with kindness, consistency, and respect. By modeling these values, we help children learn to care for themselves, build healthy relationships, and treat others with empathy and understanding.

Our play-based approach recognizes that children learn best through active exploration and hands-on experiences. Teachers thoughtfully plan activities that support each child’s emotional, social, cognitive, and physical development while following sound principles of early childhood education.

We strive to create an enriched learning environment that encourages curiosity, creativity, and discovery. Children are provided opportunities to explore:

Language and literacy

Math and problem-solving

Science and nature

Music and movement

Creative art

Dramatic play

Health and nutrition

Social-emotional learning

Through these experiences, children develop self-confidence, self-control, a sense of belonging, and an appreciation for the diverse people and communities around them.

At Columbia Children’s Center, our mission is to partner with families to provide meaningful experiences that prepare children for success in school and in life.

Program Overview

Children learn best through play, exploration, and meaningful relationships. Our programs are designed to balance structure with flexibility, giving children opportunities to make choices, follow their interests, and build independence within a supportive environment.

Teachers observe children closely and plan engaging experiences based on their developmental needs, interests, and emerging skills.

Our curriculum is based on Teaching Strategies The Creative Curriculum® and is aligned with California Preschool Learning Foundations and Transitional Kindergarten standards. Through hands-on experiences in art, music, movement, science, nature, dramatic play, literacy, health, and nutrition, children develop confidence, communication skills, creativity, and problem-solving abilities.

From our Young Toddler Program through Transitional Kindergarten, Columbia Children’s Center provides a continuous pathway of care and education that helps children build the skills, curiosity, and self-confidence needed for lifelong success.

Our Partnership with Families

We believe that strong relationships between families and teachers are essential to each child’s success. We value open communication and work closely with parents to ensure every child feels known, supported, and encouraged to reach their fullest potential.

Overview

The Young Toddler Program at Columbia Children’s Center is designed for children ages 18 to 36 months. This program provides a warm, nurturing, and structured environment where toddlers feel safe to explore, build relationships, and develop independence.

During this stage of rapid growth and development, children are encouraged to communicate, make choices, and discover the world around them through hands-on learning and play.

Program Structure

The Young Toddler Program maintains a maximum teacher-to-child ratio of 1:6 and a maximum group size of 12 children. Depending on enrollment and staffing, children may participate as one group or be divided into two smaller groups that rotate between indoor and outdoor learning experiences.

Daily Routine

Young toddlers thrive on predictable routines that provide both security and opportunities for exploration. Each day includes:

• Free choice activities
• Storytime and circle time
• Art and sensory experiences
• Music and movement
• Outdoor gross motor play
• Meals and snacks
• Diapering and handwashing
• Rest and nap time

Daily Schedule

Please note that schedules may vary slightly based on enrollment, staffing, weather, and the individual needs of the children.

Communication and Social Development

A primary focus of the Young Toddler Program is helping children develop language and social-emotional skills. Teachers model positive communication and guide children in learning to:

• Express their needs and feelings using words
• Follow simple directions
• Build friendships
• Practice empathy and cooperation
• Begin solving problems with adult support

Learning Through Play

All activities are play-based and developmentally appropriate. Teachers plan engaging experiences that support growth in:

• Language and early literacy
• Fine and gross motor development
• Cognitive skills
• Social-emotional development
• Self-help and independence

Our Goal

Our goal is to provide a loving and supportive environment where young toddlers feel secure, valued, and encouraged to explore. By fostering trust, curiosity, and independence, we help children build a strong foundation for future learning and success.

Overview

The Early Years Program at Columbia Children’s Center is designed for children ages 2 to 3 years. This program supports children as they develop greater independence, language skills, and social awareness in a nurturing, play-based environment.

During this stage, children are encouraged to explore their interests, build relationships, and gain confidence as they prepare for the Preschool Program.

Program Structure

The Early Years Program maintains a typical teacher-to-child ratio of approximately 1:9, while always remaining within the California state maximum ratio of 1:12.

Children are grouped based on developmental age and potty-training readiness to ensure that classroom routines, expectations, and learning experiences are appropriate for each child’s needs. Teachers work closely with families to support the toilet training process and celebrate each child’s progress.

Daily Routine

Children in the Early Years Program benefit from a consistent daily schedule that balances structured activities with opportunities for choice and exploration. Each day includes:

• Free choice activities
• Art and sensory experiences
• Music and movement
• Storytime and circle time
• Outdoor exploration
• Meals and snacks
• Rest and nap time

Our outdoor environment offers rich opportunities for learning through nature, movement, sand play, and imaginative play.

Daily Schedule

Communication and Social Development

A major focus of the Early Years Program is helping children strengthen their communication and social-emotional skills. Teachers guide children as they learn to:

• Express their thoughts and feelings using words
• Follow routines and classroom expectations
• Build friendships
• Practice sharing and cooperation
• Solve problems with increasing independence

Learning Through Play

All activities are play-based and developmentally appropriate. Teachers observe children’s interests and plan experiences that support growth in:

• Language and early literacy
• Fine and gross motor development
• Cognitive skills
• Social-emotional development
• Self-help and independence

Our Goal

Our goal is to provide a supportive and engaging environment where children feel secure, valued, and excited to learn. By fostering relationships, communication, and hands-on exploration, we help each child build the confidence and skills needed for a successful transition into our Preschool Program.

Overview

The Preschool Program at Columbia Children’s Center is designed for children ages 3 to 4 years who are fully potty trained. This program provides a flexible, play-based environment where children learn through exploration, creativity, and meaningful relationships.

A strong emphasis is placed on social-emotional development as children build self-confidence, independence, emotional awareness, and positive relationships with peers and teachers.

Program Structure

Children in the Preschool Program participate in a mixed-age classroom setting that encourages collaboration, empathy, and curiosity. Each day, children move between indoor and outdoor learning environments and engage in hands-on experiences that support development across all domains.

Teachers intentionally rotate throughout the classroom and outdoor environments to build strong relationships with children and guide learning through observation, conversation, and purposeful interactions.

Daily Routine

The Preschool Program offers a balance of structure and flexibility, allowing children to make choices while participating in a consistent daily routine. Each day includes:

• Free choice activities
• Small-group and large-group experiences
• Art and sensory exploration
• Music and movement
• Storytime and early literacy activities
• Science and nature exploration
• Dramatic play
• Outdoor learning and gross motor development
• Meals, snacks, and rest time

Children are encouraged to choose activities based on their interests while teachers provide guidance and support.

Daily Schedule

Social-Emotional Development

Social Emotional Learning (SEL) is a core component of our Preschool Program. Teachers help children learn to:

• Identify and express their feelings
• Develop empathy for others
• Build friendships
• Solve problems peacefully
• Practice self-regulation
• Gain confidence and independence

These foundational skills help children succeed both in school and in everyday life.

Learning Through Play

Our play-based curriculum is responsive to children’s interests and developmental needs. Teachers observe children closely and plan experiences that support growth in:

• Early literacy and language
• Math and problem-solving
• Fine and gross motor development
• Science and discovery
• Creativity and self-expression
• Social-emotional skills

Our Goal

Our goal is to create a joyful, nurturing, and emotionally supportive environment where children feel safe, valued, and understood. By fostering social-emotional growth alongside academic readiness, we help children develop the confidence, resilience, and curiosity they need to thrive in Transitional Kindergarten and beyond.

Overview

The Outdoor Program at Columbia Children’s Center is designed for children ages 3 to 4 years who are fully potty trained. This unique program allows children to spend most of their day outdoors, where they learn through hands-on exploration, play, and discovery.

By connecting children with nature, the Outdoor Program fosters confidence, creativity, problem-solving skills, and a lifelong appreciation for the natural world.

Program Structure

The Outdoor Program maintains a maximum teacher-to-child ratio of 1:12 with a maximum group size of 24 children.

Our outdoor classroom includes designated areas for:

• Art and sensory exploration
• Building and construction
• Science and nature study
• Music and movement
• Dramatic play
• Gross motor development

An indoor classroom is also available for circle time, small-group activities, and use during inclement or extreme weather.

Daily Routine

Children spend the majority of their day outdoors, engaging in a balance of structured activities and child-led exploration. Each day includes:

• Free choice activities
• Art and sensory experiences
• Storytime and circle time
• Science and nature exploration
• Music and movement
• Dramatic play
• Outdoor gross motor play
• Meals and snacks
• Rest and nap time

Teachers guide children in observing, experimenting, collaborating, and discovering through meaningful outdoor experiences.

Daily Schedule

Learning Through Nature

The Outdoor Program uses Teaching Strategies The Creative Curriculum®, aligned with California State Standards.

Through play-based experiences in nature, children develop skills in:

• Language and early literacy
• Math and problem-solving
• Fine and gross motor development
• Social-emotional growth
• Scientific observation and inquiry
• Creativity and self-expression

Our Goal

Our goal is to inspire a love of learning by providing children with the freedom to explore, move, and create in a natural outdoor environment. By combining outdoor play with a developmentally appropriate curriculum, we help children build resilience, confidence, independence, and respect for the world around them.

Preparing Your Child for the Outdoor Program

To help your child fully enjoy and benefit from our Outdoor Program, please keep the following guidelines in mind.

Daily Preparation

• Apply sunscreen before arrival.
• Dress your child in comfortable layers.
• Send a hat and lightweight jacket each day.
• Keep at least one complete change of clothes at school, including socks and underwear.

Weather Considerations

Children remain outdoors during light rain and cooler weather whenever conditions are safe and comfortable.

We provide rain gear when needed, although families are welcome to send their own.

During periods of extreme weather, such as excessive heat, poor air quality, or heavy rain, activities are moved indoors to ensure children’s safety and well-being.

Overview

The Transitional Kindergarten (TK) Program at Columbia Children’s Center is designed for children ages 4 to 5 years. This program helps children make a confident and successful transition to elementary school by combining play-based learning with more structured, skill-building experiences.

Our TK Program focuses on developing the academic, social, and emotional skills children need to thrive in kindergarten and beyond.

Program Structure

The TK Program maintains a maximum teacher-to-child ratio of 1:12 with a maximum group size of 24 children.

Children are typically divided into two groups—Blue Group and Green Group—which share a spacious classroom and outdoor learning environment. This structure allows for small-group instruction, individualized support, and collaborative play.

Daily Routine

Each day includes a balanced mix of structured learning and child-centered exploration, including:

• Morning meetings and group discussions
• Literacy and language activities
• Math and science exploration
• Art and creative expression
• Music and movement
• Learning centers
• Outdoor play
• Social-emotional learning activities

Teachers provide opportunities for children to practice independence, leadership, problem-solving, and teamwork.

Daily Schedule

Learning Through Play and Exploration

The TK Program uses Teaching Strategies The Creative Curriculum®, aligned with California Transitional Kindergarten standards.

Children build skills in:

• Language and early literacy
• Writing readiness
• Math concepts
• Science and discovery
• Fine and gross motor development
• Social-emotional growth
• Creativity and critical thinking

Kindergarten Readiness

Our TK Program emphasizes the skills children need for a successful transition to kindergarten, including:

• Following multi-step directions
• Working independently and in groups
• Managing emotions and behavior
• Recognizing letters and sounds
• Developing early reading and writing skills
• Understanding foundational math concepts

Our Goal

Our goal is to create a joyful and purposeful learning environment where children feel capable, curious, and confident. By blending structured academics with play-based exploration, we help each child develop the skills, independence, and enthusiasm needed for lifelong learning.

A successful partnership between families and Columbia Children’s Center is essential to providing a safe, positive, and supportive environment for all children. We ask all families to review and follow the expectations outlined below.

Parent Visitation

Parents are welcome to visit the center at any time during operating hours. Upon arrival, please check in with the Director or a teacher.

We encourage parent involvement and open communication. If a visit appears to be causing distress or disrupting your child’s adjustment, staff may work with you to determine the most appropriate time and approach for future visits.

Parent Code of Conduct

While on center property, parents, guardians, and authorized adults are expected to:

• Treat all children, families, and staff with respect and kindness.
• Use courteous and professional language.
• Support a safe and positive environment.
• Model appropriate behavior and communication.
• Respect the confidentiality and privacy of all children and families.
• Follow center policies and staff directions.

Parents and visitors may not:

• Use profanity, threatening language, or aggressive behavior.
• Harass, intimidate, or verbally abuse staff, children, or other adults.
• Discipline, physically correct, or show physical affection toward children other than their own.
• Engage in behavior that disrupts the operation of the center.

Columbia Children’s Center reserves the right to ask any individual to leave the premises and may suspend or terminate services if a family member or visitor engages in inappropriate or threatening behavior.

Alcohol, Drugs, and Tobacco

To maintain a safe environment:

• Smoking, vaping, and the use of tobacco products are prohibited anywhere on center property.
• Children will not be released to any person who appears to be under the influence of alcohol, marijuana, or other drugs.
• If staff believe an authorized adult is impaired, we may contact another authorized pickup person or law enforcement if necessary to protect the child’s safety.

Clothing Guidelines

Children should arrive each day dressed in comfortable, weather-appropriate clothing suitable for active play.

Please keep in mind:

• Children participate in art, sensory activities, and outdoor play daily.
• Clothing may become dirty, stained, or occasionally damaged during normal play.
• Closed-toe shoes are recommended for safety.
• All clothing and personal items should be clearly labeled with your child’s name.

Columbia Children’s Center is not responsible for lost or damaged personal items.

What to Bring Each Day

Please send the following items with your child as applicable:

Required Items

• Peanut-free lunch
• Labeled water bottle
• Jacket or sweatshirt
• Complete change of clothes, including underwear and socks

If Applicable

• Diapers, pull-ups, and wipes
• Small blanket for nap time (if desired)

Nap Mats and Bedding

Full-day children are provided with a nap mat or cot. Bedding is sent home weekly for laundering and should be returned promptly.

If your child uses a blanket for comfort, please send one that is small enough to fit on the nap mat and be stored easily.

Labeling Belongings

Please label all personal items, including:

• Lunch box
• Water bottle
• Jacket or sweatshirt
• Extra clothing
• Bedding
• Diapering supplies

Clearly labeled items are much more likely to be returned if misplaced.

Items to Leave at Home

To prevent loss and distraction, please do not send toys or personal items from home unless specifically requested by your child’s teacher.

Comfort items may be permitted during a child’s adjustment period or on designated sharing days, with teacher approval.

Lost and Found

Unlabeled items that are left at the center will be placed in the lost and found. Items not claimed within a reasonable period may be donated.

Regular attendance and consistent routines help children feel secure and get the most out of their experience at Columbia Children’s Center.

Scheduled Days

Children are enrolled on a fixed schedule based on the days agreed upon at the time of enrollment.

We are generally unable to accommodate permanent or temporary schedule changes. Additional days may be available at the current extra-day rate, subject to classroom space and staffing.

Absences and Late Arrivals

If your child will be absent or arriving late, please notify your child’s teacher through the Procare app as soon as possible.

Timely communication helps teachers plan staffing, activities, and meals for the day.

Arrival Procedures

Children may arrive between 7:00 a.m. and 9:30 a.m. To help your child fully participate in the day’s activities, we encourage arrival by 8:30 a.m.

If you need to drop off outside of these hours, please contact the Director in advance to make arrangements.

At drop-off:

• Sign your child in using the Procare app or the lobby kiosk.
• Escort your child to their classroom or playground.
• Make direct contact with a teacher and notify them of your child’s arrival.
• Share any important information about your child’s day.

For safety reasons:

• Never leave your child unattended.
• Do not allow children to enter the door code.
• Do not share your door code with others.

Door codes and Procare access are provided only to legal guardians and authorized pickup persons.

Pick-Up Procedures

Half-Day Pick-Up

11:45 a.m. – 12:15 p.m.

Full-Day Pick-Up

2:30 p.m. – 5:30 p.m.

At pick-up:

• Sign your child out using the Procare app or lobby kiosk.
• Notify the teacher that you are taking your child home.
• Ensure the teacher acknowledges your child’s departure.

Children will only be released to individuals listed on the authorized pickup form.

If staff do not recognize the person picking up your child, photo identification will be required.

Children will not be released to:

• Anyone under 16 years of age
• Anyone who appears to be under the influence of drugs or alcohol

Late Pick-Up

The center closes promptly at 5:30 p.m.

Late pick-up fees will be assessed according to the current tuition agreement. Repeated late pick-ups may result in termination of services.

Failure to Pick Up a Child

If a child has not been picked up by 6:15 p.m., staff will attempt to contact the parents and all authorized emergency contacts.

If no authorized adult can be reached, we are required to contact Child Welfare Services, which may take temporary custody of the child until an authorized adult is located.

At Columbia Children’s Center, we provide children with a nutritious morning snack and afternoon snack each day. Families are responsible for providing their child’s lunch.

Breakfast for Early Arrivals

If your child arrives before breakfast and has not eaten at home, you may send a simple breakfast for your child to eat at school before 8:45 a.m.

Please note the following guidelines:

• Parents should help their child get started with breakfast at drop-off.
• Teachers will assist with supervision, cleanup, and helping your child finish their meal.
• Food should be ready to eat and should not require heating or preparation.
• Please include any disposable utensils, cups, or napkins your child may need.

Snacks Provided by the Center

Columbia Children’s Center provides a morning and afternoon snack that meets applicable nutritional guidelines. Snack menus are posted for families and may vary based on seasonal availability and program needs.

Children are encouraged to bring a labeled water bottle each day, which is available to them throughout the day.

Snack Menu

Lunch Guidelines

Families are responsible for sending a nutritious, ready-to-eat lunch each day.

Please follow these guidelines when packing your child’s lunch:

• All lunches must be peanut-free.
• Food should be ready to eat; we are unable to heat or prepare lunches.
• Pack foods your child is familiar with and enjoys eating.
• Label all lunch containers and bags with your child’s name.
• Include an ice pack if refrigeration is needed.
• Use a thermos if sending hot foods.

Choking Prevention Guidelines

To help keep all children safe, please prepare foods appropriately.

Hot Dogs

Hot dogs must be cut lengthwise into thin strips. Round slices are not permitted.

Grapes

Grapes must be cut lengthwise in half before being sent to school.

Other Foods

Please take similar precautions with other small, round, or firm foods, such as:

• Cherry tomatoes
• Baby carrots
• Olives
• Large berries

Foods that present a choking hazard may be returned home uneaten.

Peanut-Free Policy

To protect children with peanut allergies, Columbia Children’s Center maintains a strict peanut-free environment.

The Following Are Not Permitted:

• Peanuts
• Peanut butter
• Foods containing peanuts
• Products made with peanut oil

Please carefully review ingredient labels before sending food to school.

Food Sharing

Children are not permitted to share food with one another. This policy helps prevent accidental exposure to allergens and ensures that each child eats food approved by their family.

Allergy Action Plans

If your child has a food allergy, families must provide:

• A completed allergy action plan from the child’s physician
• Any required emergency medications, such as an epinephrine auto-injector
• Clear instructions for staff regarding symptoms and treatment

Our staff are trained in allergy awareness and emergency response procedures.

Our Commitment to Healthy Eating

We encourage families to send balanced lunches that include a variety of wholesome foods. Developing healthy eating habits is an important part of each child’s growth and overall well-being.

Thank you for helping us maintain a safe and healthy mealtime environment for all children.

At Columbia Children’s Center, children participate in a daily rest period from approximately 12:30 p.m. to 2:30 p.m.

Each child is provided with an individual nap mat or cot for rest time.

Bedding and Comfort Items

• Nap mats and bedding must be clearly labeled with your child’s name.
• Bedding is sent home weekly for laundering and should be returned on the next school day.
• Children may bring a small blanket from home for comfort, provided it fits appropriately on their nap mat or cot.

Quiet Time Expectations

Not all children sleep every day. Children who do not fall asleep are encouraged to rest quietly and may be offered books or other calm activities once they have had an opportunity to rest.

Our goal is to provide a peaceful and relaxing environment where children can rest and recharge for the remainder of the day.

At Columbia Children’s Center, we believe that open and consistent communication between families and staff is essential to your child’s success.

Procare App

The primary method of communication with our center is the Procare app.

Through the Procare app, families can:

• Sign children in and out
• View and pay invoices
• Receive photos and updates about their child
• Message classroom teachers using Classroom Chat
• Message the administrative team using Office Chat

Response Times

Our teachers’ first responsibility is supervising and caring for the children. As a result, teachers typically respond to messages during nap time or after children have been picked up for the day.

If you need a more immediate response, please send a message through the Office Chat feature to Director Scott Chenoweth.

Other Ways to Contact Us

Phone: (805) 922-KIDSDirector: scott@columbiachildrenscenter.comBilling and Owner: lisa@columbiachildrenscenter.com

For discussions that require more time or privacy, we encourage families to schedule a meeting or phone call in advance.

Parent Concerns and Feedback

Our goal is to provide a safe, nurturing, and high-quality learning environment for every child. We value your feedback and encourage you to share any questions, concerns, or suggestions.

If you have a concern:

• Start by speaking with your child’s teacher whenever appropriate.
• If additional support is needed, contact Scott Chenoweth, our Director.
• We will work with you to address concerns promptly and professionally.

We also welcome positive feedback and ideas that help us continue to improve our programs and services.

At Columbia Children’s Center, we enjoy celebrating special occasions throughout the year in ways that are fun, meaningful, and developmentally appropriate for young children.

Holiday Celebrations

Our classrooms may recognize a variety of seasonal, cultural, and traditional holidays through stories, songs, art projects, and other age-appropriate activities.

These celebrations are intended to help children learn about different traditions and to foster an appreciation for the diversity of our community.

If you prefer that your child not participate in a particular activity or celebration, please notify your child’s teacher in advance. We will work with you to ensure your child feels comfortable and included.

Birthday Celebrations

We enjoy recognizing each child’s birthday and helping them feel special on their big day.

Families are welcome to coordinate with their child’s teacher if they would like to provide a special snack for the class. All items must comply with our center’s food policies, including our peanut-free guidelines.

Please contact your child’s teacher in advance to make arrangements.

Inclusive Celebrations

Our goal is to create celebrations that are joyful, respectful, and inclusive of all children and families. We appreciate the opportunity to honor the unique traditions and cultures represented within our school community.

Columbia Children’s Center is closed approximately 16–18 days each year in observance of holidays and for Staff In-Service and professional development days.

All scheduled closure dates are listed on the annual school calendar and are available in the Procare app.

Because these closures are built into our annual tuition schedule, regular tuition is due for all scheduled closure days.

The health and safety of the children in our care is our highest priority. To help maintain a healthy environment for all children and staff, we ask families to follow the policies outlined below.

Illness Policy

Children must remain at home if they are ill or exhibiting symptoms that may indicate a contagious condition.

A child will be excluded from care if they:

• Have a fever of:
• 101°F or higher when taken orally or with a forehead (temporal) thermometer, or
• 100°F or higher when taken under the arm
• Vomit two or more times within a 24-hour period
• Have diarrhea two or more times within a 24-hour period
• Have difficulty breathing not related to a documented chronic condition
• Are unusually lethargic, irritable, or unable to participate in normal activities
• Require more care than staff can provide without compromising the supervision of other children
• Have symptoms of a contagious illness such as:
• Pink eye with discharge
• Unidentified rash
• Mouth sores with drooling
• Head lice
• Chickenpox
• Hand, Foot, and Mouth Disease
• Strep throat
• Any other condition that may pose a health risk to others

The Director reserves the right to determine whether a child is well enough to attend.

Returning to School After Illness

Children may return when:

• They have been symptom-free for at least 24 hours without the use of medication, when applicable.
• They are able to participate fully in the daily program.
• They no longer require one-on-one care beyond what staff can reasonably provide.
• A physician’s note states that the child is not contagious, when requested.

Specific Return Guidelines

Extended Illness Absences

If a child is absent due to illness for:

• Two weeks or longer: A physician’s note is required before returning.
• Two months or longer: A new Physician’s Report must be submitted.

Medication Administration

Whenever possible, medication should be administered at home.

If medication must be given during the day:

• A completed medication authorization form is required.
• Medication must be in the original container with the child’s name, dosage instructions, and prescription label (if applicable).
• Prescription medication must be prescribed by a licensed healthcare provider.
• Medication will be stored securely and administered by authorized staff.

Over-the-counter medication will only be administered in accordance with center policy and completed authorization forms.

First Aid

Staff are trained to provide basic first aid for minor injuries such as cuts, scrapes, and bruises.

Parents will be notified of any significant injuries or first aid provided. Incident reports will be documented and shared through the Procare app or in writing as appropriate.

Medical Emergencies

In the event of a serious injury or medical emergency:

• Staff will administer first aid and call 911 if necessary.
• Parents or emergency contacts will be notified immediately.
• A staff member will remain with the child until a parent, guardian, or emergency responder assumes care.

Lead Exposure Information

California law requires child care centers to provide families with information regarding the effects of lead exposure.

Please review the lead exposure information provided in your enrollment materials or contact the office if you would like an additional copy.

At Columbia Children’s Center, we believe that children learn best in an environment where they feel safe, respected, and understood. Our approach to behavior guidance is designed to help children develop self-control, empathy, problem-solving skills, and a positive sense of self.

Our Philosophy

Young children are still learning how to express their feelings, manage frustration, and interact appropriately with others. Teachers provide consistent support by setting clear expectations and helping children understand the impact of their actions.

Our behavior guidance practices are based on respect, patience, and positive relationships.

Positive Guidance Strategies

To support children in developing appropriate behavior, teachers use strategies such as:

• Establishing consistent routines and clear expectations
• Modeling respectful communication
• Redirecting children to appropriate activities
• Reinforcing positive behavior
• Helping children identify and express emotions
• Teaching problem-solving and conflict resolution skills
• Using natural and logical consequences when appropriate

For example, if a child damages a book, they may help repair it. If a child makes a mess, they are encouraged to help clean it up.

Resting Body Time

When a child becomes overwhelmed or has difficulty regaining control, a teacher may provide a brief “Resting Body” period. This gives the child an opportunity to calm down with the support of a caring adult.

Once the child is ready, the teacher will help them talk about what happened, identify their feelings, and discuss better choices for the future.

Prohibited Forms of Discipline

Under no circumstances will a child be:

• Spanked or physically punished
• Shaken or handled roughly
• Humiliated or verbally abused
• Denied food, rest, or bathroom access
• Subjected to any form of punishment that is frightening or harmful

We also ask that parents and guardians refrain from using physical discipline while on center property.

Partnering with Families

We believe children are most successful when families and teachers work together. If behavior concerns arise, we will communicate openly with parents to develop consistent strategies that support the child’s growth and success.

Our goal is to help every child feel capable, connected, and confident as they learn to navigate relationships and emotions in a positive way.

To help promote the safety and security of children, staff, and visitors, Columbia Children’s Center uses video surveillance cameras in selected areas of the facility, including classrooms, hallways, entrances, and outdoor play areas.

Cameras are not installed in restrooms or other areas where privacy is expected. Our system records video only; audio is not recorded.

Video footage may be reviewed when necessary to:

• Investigate accidents, injuries, or incidents;
• Support licensing compliance;
• Address safety concerns; or
• Protect children, staff, and property.

Access to recordings is limited to authorized management personnel and may be shared with law enforcement or regulatory agencies when required by law.

To protect the privacy of all children and staff, Columbia Children’s Center generally does not release or permit parents to view surveillance footage unless required by law.

Parking Lot Safety

The parking lot can be very busy during drop-off and pick-up times. To help keep all children and families safe, please observe the following guidelines:

• Follow all posted traffic signs and city parking regulations.
• Use the three designated parking spaces whenever they are available.
• Do not park in the red curb zone.
• Always hold your child’s hand when walking through the parking lot.
• Never leave children unattended in a vehicle.

Parking at the red curb creates visibility and safety concerns for children entering and exiting the center.

Sunscreen

Children spend time outdoors each day as part of our regular program.

Families are responsible for applying sunscreen to their child before arriving at Columbia Children’s Center.

If your child requires additional sunscreen during the day, please speak with the office regarding current medication authorization requirements and procedures.

California Community Care Licensing

Columbia Children’s Center is licensed by the State of California through the Community Care Licensing Division of the California Department of Social Services.

• Facility Number: 421711657

As a licensed child care center, we are required to comply with all applicable California Title 22 regulations. Licensing analysts have the authority to visit the center without prior notice, inspect records, observe operations, and interview staff and children as part of their oversight responsibilities.

Mandated Reporting of Child Abuse and Neglect

All employees of Columbia Children’s Center are mandated reporters under California law and receive training on recognizing and reporting suspected child abuse or neglect.

If a staff member has reasonable suspicion that a child may be the victim of abuse or neglect, they are legally required to make a report to the appropriate agency, such as Child Welfare Services or local law enforcement.

Mandated reporters must:

• Report suspected abuse or neglect immediately or as soon as practically possible.
• Maintain confidentiality regarding the report.
• Cooperate fully with any investigation.

By law, staff members are prohibited from discussing suspected abuse or neglect reports with parents, guardians, or unauthorized individuals.

Our Commitment to Child Safety

The safety and well-being of every child is our highest priority. We take our legal and ethical responsibilities seriously and are committed to maintaining a safe, nurturing environment where children are protected and supported.